Cookies Policy – How We Use Your Data
1. Introduction
This Cookies Policy explains how Bunyoro Finance Bank (“we,” “us,” “our,” or “the Bank”) uses cookies and similar tracking technologies on our website and mobile applications.
By using our website or mobile app, you agree to the use of cookies in accordance with this Policy. If you do not agree, you can disable cookies in your browser or device settings (see Section 6).
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They help the site remember your actions and preferences so you don’t have to re-enter them each time you return.
Cookies are not harmful — they do not contain viruses or give us direct access to your device.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
- Essential for the website to function properly
- Enable secure login, session management, and online transactions
- Cannot be disabled through our system
3.2 Performance Cookies
- Collect anonymous data about how visitors use our website
- Help us improve site performance and usability
- Example: Pages visited, time spent, error messages
3.3 Functionality Cookies
- Remember your preferences (e.g., language, region, font size)
- Provide enhanced, personalised features
3.4 Targeting/Advertising Cookies
- Track browsing habits to show relevant products or promotions
- May be set by us or our advertising partners
3.5 Third-Party Cookies
- Set by external services integrated into our site (e.g., Google Analytics, social media plugins)
- Subject to the privacy policies of those third parties
4. Why We Use Cookies
We use cookies to:
- Enhance security for e-banking and mobile banking sessions
- Improve performance of our website and apps
- Personalise user experience based on your preferences
- Measure marketing effectiveness
- Analyse site traffic and trends
5. How Long Cookies Stay on Your Device
- Session cookies – Deleted automatically when you close your browser
- Persistent cookies – Remain on your device until they expire or you delete them
6. How to Manage or Disable Cookies
You can control cookies through your browser or device settings:
- On desktop browsers: Adjust cookie permissions in settings or privacy menus
- On mobile apps: Manage cookies through device privacy settings or app permissions
- Note: Disabling cookies may affect website functionality and prevent you from accessing secure areas like e-banking
For more details, visit your browser’s help page:
- Chrome: support.google.com/chrome
- Firefox: support.mozilla.org
- Safari: support.apple.com/safari
- Edge: support.microsoft.com
7. Third-Party Analytics and Tracking
We use trusted third-party services (e.g., Google Analytics) to collect anonymous usage statistics. These services may use their own cookies to perform analytics and reporting.
We do not allow third parties to collect your personal banking information through cookies.
8. Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, law, or our services. Updated versions will be posted on our website with a new “Last Updated” date.
9. Contact Us
For questions about our use of cookies, contact:
Bunyoro Finance Bank – Data Protection Officer
📍 Headquarters: Hoima, Uganda
📧 Email: privacy@bunyorofinancebank.com